Legal
Terms of Use
Last updated: November 4, 2026.
1. Acceptance
By accessing or using the Zelect platform, you agree to these Terms of Use. If you do not agree, stop using the platform.
2. Description of the service
Zelect provides a platform for creating digital storefronts, organising product links, sharing pages and related features for presenting businesses online.
3. Registration and account
You must provide true and up-to-date information, keep your access credentials confidential and are responsible for activities carried out in your account.
4. Permitted use and restrictions
You agree not to use the platform for illegal practices, infringement of third-party rights, distribution of malicious content, fraud, spam or any conduct that compromises the security of the service.
5. User content
Users remain the owners of the content they add to the platform. By publishing content on Zelect, you grant a non-exclusive licence for the hosting, display and technical processing necessary for the service to operate.
6. Free Trials, Billing & Refunds
6.1 Plans and prices
Pro: $4.90/month or $39.90/year. Ultra: $5.90/month or $54.90/year (US dollars). In Brazil: Pro R$19,90/month or R$199,90/year; Ultra R$27,90/month or R$270,90/year. You are charged the amount shown at checkout, in its currency. Taxes may be added where the law requires.
6.2 7-day free trial
Your first Pro or Ultra subscription, monthly or annual, starts with a 7-day free trial. You are not charged at signup. Cancel before the trial ends and you pay nothing.
6.3 Monthly plans
After the trial, the subscription renews automatically every month. Monthly payments after the trial are non-refundable: you had 7 days to cancel at no cost. When you cancel, you keep access until the end of the month you paid for.
6.4 Annual plans
After the trial, the subscription is charged once a year. Within 30 days of each annual charge (the first one and every renewal), you can request a refund of the amount paid minus one month at the full monthly price of your plan (Pro $4.90; Ultra $5.90), not the annual plan's per-month equivalent.
Example: Pro annual at $39.90, minus one month of Pro monthly ($4.90) = $35.00 refunded. Ultra annual: $54.90 − $5.90 = $49.00. In reais: Pro R$199,90 − R$19,90 = R$180,00; Ultra R$270,90 − R$27,90 = R$243,00.
More than 30 days after the charge, there is no refund. You can cancel the automatic renewal and keep access until the end of the paid year.
6.5 Plan changes
Upgrades (Pro → Ultra, or monthly → annual) take effect immediately with a prorated charge; you can ask for a refund of that prorated charge within 7 days. Downgrades (Ultra → Pro, or annual → monthly) take effect at the start of the next billing cycle (on annual plans, at renewal), with no refund or credit for the current period.
6.6 Duplicate charges and technical errors
Duplicate charges, or charges caused by a technical error on our side, are always refunded in full.
6.7 Chargebacks
Opening a payment dispute with your bank or card issuer suspends your account until the dispute is resolved. While suspended you can still sign in and contact support. Before disputing a charge, write to support@zelect.io: it's faster.
6.8 How to cancel
In Account → Subscription, use "Cancel subscription" or "Manage billing": the Stripe customer portal opens and you cancel in a few clicks. Cancelling stops the next renewal; you keep access until the end of the current period. The emails we send before a trial ends and before an annual renewal also carry a one-click cancel link.
6.9 How to request a refund
Email support@zelect.io from your account's email address, within the applicable window, saying what you want refunded. Refunds go back to the original payment method and can take 5 to 10 business days to show up.
6.10 Earlier subscriptions
Subscriptions and purchases made before November 4, 2026 keep the terms in force when they were made.
7. Intellectual property
Zelect trademarks, software, layout, visual identity and other assets are protected by intellectual property law. Reproduction or exploitation without prior authorisation is prohibited.
8. Limitation of liability
The platform is provided as is and may be subject to temporary unavailability and maintenance. To the extent permitted by law, Zelect is not liable for indirect damages, lost profits or losses arising from the use of the service.
9. Termination
We may suspend or terminate accounts that violate these Terms or applicable law. Users may close their account at any time through the support channels.
10. Changes and contact
These Terms may be updated periodically. The current version will always be published on this page with its update date.